i know this is a super late response but i feel as though i can shed some light on the missing first 5 rows issue. Coldplay apparently does not sell the first five rows (at least for this tour), They give the roadies the tickets and have them go up to the balconies or super high nosebleed sections and give them out to fans...the only reason i know this was b/c i got upgraded to the third row last night. So if your already in the floor, its probably unlikely that you will be able to get into the first five rows, b/c they aren't upgrading those seats.