My daughter and I attended Hershey, and in spite of a rain delay and worrying about Chris' burn condition, all in attendance seemed to leave in a very orderly fashion and from what we could see, each of us got one CD. The volunteers were posted at the exits (which in Hershey are narrow and lacking in sufficient numbers). Having said that, I do believe that giving them out as one enters the arena would have been a better idea (other than having to hold on to them all thru the show of course), so there are pros and cons to either method. The totally ideal way would require some extra technology, but I think having your ticket scanned as soon as you get the CD and being computer-controlled would really eliminate any problems. NO complaints from us though, the CD is amazing and I wonder if the band understands how much this gesture is appreciated???? Please email them a thankyou if you haven't already.