Re: Strange email from The Ticket Factory
Hi,
Sorry if we confused you there. We noticed an error last night with a small batch of tickets for the Emirates gig on 1 June, but unfortunately they had already been sent out to our couriers. All the affected customers have been contacted, which is why you received this alert from us. We just need to make sure that these tickets make their way back to our office asap so we can resend correctly.
Again apologies for the confusion, if you haven’t already given us a call please do so as soon as you’re free, on 0844 581 6900.
Thanks :)
The Ticket Factory Customer Services
www.theticketfactory.com