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Why we could be saying goodbye to "hello"!!


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Casual greetings replacing traditional 'hello' when answering the phone

 

By Daily Mail Reporter Last updated at 9:25 PM on 12th June 2008

 

article-1026112-00409C6E00000258-480_233x423.jpg What's up?: People are being less formal when answering the phone

 

Ring up a friend and you're less and less likely to hear the word 'hello' when they answer it.

 

It is being replaced by more casual greetings such as 'hi', 'yo' or even 'what's up?'

 

That's if they answer at all. Many are screening their calls with the answerphone or using caller display to show who is ringing, and then deciding whether or not to call back.

 

The same technology also allows them to answer the phone with the name of the caller, rather than use 'hello'.

 

Nearly a third of UK residents – 28 per cent – say their phone answering habits have become less formal over the past decade, with only one in 20 – 5 per cent – adopting a more formal answering style.

 

The habit of giving callers their number on answering is largely confined to the elderly.

 

Four in ten of those who answer less formally than ten years ago said this was down to the increase in the ways they can communicate through text messages, mobile phones and emails.

The survey marks 130 years since the Telephone Company was registered in 1878, formed to exploit Alexander Graham Bell's invention of the phone and making calls more widely available.

 

Stewart Fox-Mills of the Post Office, which commissioned the survey, said: 'It is fascinating to see how the public's relationship with the telephone has changed and how, despite the range of communication technologies available, the phone still has such a pivotal role.'

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