I got upgraded on July 8th with a friend. I already posted the story of how it happened, so I'll just copy and paste it here. Before I do, I just wanted to say that I believe the chances of people getting upgraded now are much harder now. At my July 8th D.C concert, not too many "true fans" made their own shirts or posters. My shirt had me in a picture with Coldplay that was photoshopped. It all just comes down to luck! It seems like now at shows, many more people are making their own shirts/shoes/posters etc.
Anywho, here's my repost
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I purchased floor seats (section 2) Mylo Xyloto tour tickets all the way back in December of 2011. This would of been my 3rd Coldplay concert ever, so I wanted to do it big. Lets fast forward to May of 2012. A friend from Texas was coming into town and I recommended we go see Coldplay. I already was going with someone on the 9th, so I figured i'd just buy cheap seats for the 8th. I believe we were placed in section 419 which is super high up. We arrived to the Verizon Center about 20 minutes before they opened the doors to the public. We got our Xylobands, got our tickets scanned, and headed to our seats in 419! Once we got up there, both our seats were broken and not suitable for viewing a concert in them. I flag down an usher and explain to him our problem. He then finds some service workers to try and repair the seats. They said that the seats couldn't be repaired, so they had to walk us to guest services to get new seats. I knew that those service men weren't the roadies I heard about on this forum, but I kept hopes high thinking hmm, maybe we'll be upgraded to some really nice seats. That didn't happen, we were basically moved over to the other side of the arena and a tad bit lower, but still in the 400 section. So about 15 minutes later, I spot a roadie pulling a group of two girls to the side asking them "hey, did you girls make these posters?" "how big of fans of Coldplay are you". I knew exactly what was going on, and I wanted to throw myself in front of them and try to request tickets. She offered them seats between the first 3 rows. You see, I actually made my own shirt for the concert. I had a friend photoshop me into a picture with coldplay that looked pretty funny but only something a true fan would do. So once she finished talking to them, I tell my friend, I'll be right back and I try to find her to talk to her. She walked so fast that I couldn't catch her so I kind of gave up and headed back to my seat, bummed out. Then I gained hope again and tried a second time to find a roadie. At this point, I knew how they acted so I felt that I could spot one from anywhere. What do you know, I did spot another roadie upgrading a group of guys to one of the front 3 rows. I tried to catch him but he also walked too fast to speak to. I was going to say "hey, do you know where the bathroom is, hoping he would notice my shirt i created. I eventually gave up trying to track him down and just went back to my seat. At this point I forced myself to just forget about it and enjoy the concert..after all, the next show I'd be in section 2 in front of the X stage. So Wolfgang performed and I LOVED THEM. I checked them out before the concert and the king and all of his men was by far my favorite song by them that i've heard. Anyway, after they were done they said, he we'll be in section 114 or something like that if you wanted to get stuff signed by them or to meet them. My friend said hey lets go there! I kind of recommended that we didn't since I didn't want to risk missing the start of coldplay. She said that there was enough time to get there to meet them. So we leave our seats and head to 114. Before we even get 20 feet away, a guy standing on the side randomly stops us saying "hey guys you coldplay fans". I knew EXACTLY what was going on because he was the same guy I was trying to track down. My friend however thought he was a creep at first since shes used to that kind of thing lol. He showed us his badge and asked if we were happy with our seats etc. We of course say any seat is a good one for Coldplay. Then he asks if we're the only people in our group and we say yes. He tells us he has 4 tickets left between the first 3 rows on the floor if we want them. At this point I'm going crazy, after reading so many people getting upgraded on this site, I never thought it would happen to me! He even had popcorn and offered me some, I of course take some! He guides us to the lower level. I'm so pumped that I call my mom and tell her the good news. We get down to the lower level and he hands us our tickets. First row on the floor, left of the X stage cat walk. It looked as if they reserved the first 3 rows for "true fans" that get lucky enough for tickets. Rows 4 and back looked like really rich people who were only sitting that close up because they could afford it. They didn't look anywhere near as exited as any of us within the first 3 rows. Now, I'm a 21 year old male. I've been a coldplay fan ever since I heard Clocks and In My Place for the first time back in the 6th grade. There was only one other guy in the row. The rest were 14-17 year old girls haha, but I didn't mind, they were all really nice. Some of the girls on the left of me were so pumped that they asked me the name of some of the songs Coldplay played. I gladly told them the names since I love myself some Coldplay trivia! The man who upgraded us to the seats came back about 2 other times during the concert to see how we all were doing up there. He was very kind and funny.
During the concert, I can't tell you HOW AMAZING IT WAS TO BE SO CLOSE TO COLDPLAY. I think after this concert, Jonny became my favorite Coldplayer. I forgot which song it was, but Chris was being Chris and running all around. It seemed as if everyones attention was all on Chris on the X Stage but I turned around and continued to look at Jonny. I of course had my camera out recording and i scream Jonny!!! I wave and what not to get his attention and he actually noticed me and kind of smiled and made eye contact! That by far was the coolest thing ever, just being noticed by someone from Coldplay was awesome!!! At the end of the concert, there were two setlists given out to people in the first and second row. One was a little girl who sat behind me. The other was to a couple that I believe was one of the first to be upgraded to the floor seats. The little girl however was kind enough to let me take a picture of her setlist. I personally would of framed it but I guess I can frame the picture of the setlist
So that's basically my story. Here are some tips/advice if you're going to a Coldplay concert soon.
1) It's ok to bring a point and shoot camera, they didn't have a problem with it. It just can't be a professional camera.
2) Feel free to record during the concert. The event staff guys were really strict against recording when the 2 acts were on before Coldplay, but they never told anyone or me to stop when Coldplay came on stage. I got maybe 1-2 mean looks from the event staff guy but he didn't tell me to stop .
3) If you want your seats upgraded, being on the highest level (400ish) helps a lot. Try to get to the concert early and walk around the halls. However, sometimes the roadies will come to your seat if you're lucky, so just keep your eyes open for them.
4) Make concert shirts or posters. I personally had fun making my shirt, but it's one of the only ways that I've seen that you'll be noticed as a "true fan" by them. Put effort into it and be proud of it.
5) HAVE FUN!