I've had to sticky this thread as I am getting more and more complaints about this website. I am considering putting out a request for more people affected and presenting the information to online fraud 'authorities'.

Some interesting reading material here

 

 

http://www.safeconcerts.com/forum/threads.asp?forum_urn=124&t_urn=8935&pgt=1

 

http://forums.moneysavingexpert.com/showthread.html?t=1082597

 

http://www.billboard.biz/bbbiz/content_display/industry/e3i10333d62a57e715ff7979c82bf76a2ad

 

http://blogs.mirror.co.uk/investigations/2008/09/advice-for-victims-of-sos-mast.html#comment-161687

 

http://www.hertfordshiremercury.co.uk/hertfordshiremercury-news/displayarticle.asp?id=362245

 

http://blogs.mirror.co.uk/investigations/2008/09/madonna-ticket-site-fails-to-d.html

The trick when buying from secondary source websites and assuming the price is over £100 per ticket, put it on credit card. And if it goes tits up you can claim the money back from the credit card company under section 75 of the Consumer Credit Act 1974

 

And from the lovely MoneySavingExpert site:

http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases

coldplayworldtour / thefootballticketshop / papertickets

 

Follow these instructions - and you will get your money back !!!! :)

 

If you bought your coldplay tickets from any of the above sites - you need to contact ALL CHARGE. They were the merchant that processed the transaction from these dodgy companies.

 

You will not recieve your tickets. If you have already contacted your bank, they will tell you that you need to wait until the gig is over, before claiming a charge back.

 

Just contact these guys here :

 

Give them all your details and explain that you have not recieved your tickets.

 

I did this, thinking that I would probably be igored again, but recieved an email stating that they would refund immediately. They also stated that if the tickets did arrive, then please would I let them know so that they could re-bill me.

 

I have now changed my banking details (security number) etc so the can not do this.

 

You can find them here : ALL CHARGE :

 

http://www.newgenpay.com/contact-us.asp?sender=menu_include

 

As you can see - it seems that papertickets.com has already gone down the swannie !

 

Below is the email that I sent to them : You can copy and send yours - obviously (not my card details / ID transaction )

 

 

******************************** as follows *************

 

PLEASE REFUND MY £216.00 IMMEDIATEY thefootballticketshop.com is the same as http://www.papertickets.co.uk Owned by the same people : http://www.paperticket.co.uk/ Ian / Gemma HaslopAnthony Kovklullis Daniel Dobson (see report) - http://blogs.mirror.co.uk/investigations/2008/10/plug-pulled-on-paperticketcouk.html (SEE BELOW ) Please Refund Me This week !!!!!!!! my details are below - I would like to see this oney refunded to me as soon as possible. The police are alread looking into this matter.

 

**************

 

Hello I bought Coldplay Tickets from coldplayworldtour.com / thefootballticketshop.com (see details below). I have recieved an email from you at ALL Charge to state that you were the merchant that took this money on their behalf. Please could you let me know if coldplayworldtour.com / thefootballticketshop.com actually still exist. I have been wiating for my tickets (concert next week) for over 5 months now. I will be seeking further legal advice on this matter and feel that your company have been supporting a fraudster. I hope that you can clarify this matter some more before I take this any further. Here are my details :* Charge info: *

JUL/16/2008 *216 ( GBP )* ID: 4*****7

Card Number: ****************

 

Coldplay - UK - Manchester MEN Arena

December 12th 2008

Category 1 Seating (Floor Seating) Block B

2 x @ �105.00 = �210.00

Goods Total: £210.00

Shipping: £6.00

Shipping Option: Royal Mail - UK only

I would like a response immediately as this is £216.00 that has been stolen.

 

THE REPLY THAT I RECIEVED **************

 

Refund - thefootballticketshop.comTuesday, December 2, 2008 11:16 AM

From: "tickets" <[email protected]>Add sender to Contacts To:

 

 

We hereby confirm that we have refunded your payment of 216 ( GBP ) to http://www.thefootballticketshop.com

 

You should be able to see this refund on your credit or debit card statement over the next few days.

 

If your tickets have already been delivered please let us know at [email protected] as will need to re-bill you.

 

Please note that since we are handling a very large number of refunds, it may take us longer than expected to respond to your emails.

 

We are sorry for any inconvenience,

 

The AllCharge team,

 

http://www.allcharge.com

Follow these instructions - and you will get your money back !!!! :)

 

If you bought your coldplay tickets from any of the above sites - you need to contact ALL CHARGE. They were the merchant that processed the transaction from these dodgy companies.

 

You will not recieve your tickets. If you have already contacted your bank, they will tell you that you need to wait until the gig is over, before claiming a charge back.

 

Just contact these guys here :

 

Give them all your details and explain that you have not recieved your tickets.

 

I did this, thinking that I would probably be igored again, but recieved an email stating that they would refund immediately. They also stated that if the tickets did arrive, then please would I let them know so that they could re-bill me.

 

I have now changed my banking details (security number) etc so the can not do this.

 

You can find them here : ALL CHARGE :

 

http://www.newgenpay.com/contact-us.asp?sender=menu_include

 

As you can see - it seems that papertickets.com has already gone down the swannie !

 

Below is the email that I sent to them : You can copy and send yours - obviously (not my card details / ID transaction )

 

 

******************************** as follows *************

 

PLEASE REFUND MY £216.00 IMMEDIATEY thefootballticketshop.com is the same as http://www.papertickets.co.uk Owned by the same people : http://www.paperticket.co.uk/ Ian / Gemma HaslopAnthony Kovklullis Daniel Dobson (see report) - http://blogs.mirror.co.uk/investigations/2008/10/plug-pulled-on-paperticketcouk.html (SEE BELOW ) Please Refund Me This week !!!!!!!! my details are below - I would like to see this oney refunded to me as soon as possible. The police are alread looking into this matter.

 

**************

 

Hello I bought Coldplay Tickets from coldplayworldtour.com / thefootballticketshop.com (see details below). I have recieved an email from you at ALL Charge to state that you were the merchant that took this money on their behalf. Please could you let me know if coldplayworldtour.com / thefootballticketshop.com actually still exist. I have been wiating for my tickets (concert next week) for over 5 months now. I will be seeking further legal advice on this matter and feel that your company have been supporting a fraudster. I hope that you can clarify this matter some more before I take this any further. Here are my details :* Charge info: *

JUL/16/2008 *216 ( GBP )* ID: 4*****7

Card Number: ****************

 

Coldplay - UK - Manchester MEN Arena

December 12th 2008

Category 1 Seating (Floor Seating) Block B

2 x @ �105.00 = �210.00

Goods Total: £210.00

Shipping: £6.00

Shipping Option: Royal Mail - UK only

I would like a response immediately as this is £216.00 that has been stolen.

 

THE REPLY THAT I RECIEVED **************

 

Refund - thefootballticketshop.comTuesday, December 2, 2008 11:16 AM

From: "tickets" <[email protected]>Add sender to Contacts To:

 

 

We hereby confirm that we have refunded your payment of 216 ( GBP ) to http://www.thefootballticketshop.com

 

You should be able to see this refund on your credit or debit card statement over the next few days.

 

If your tickets have already been delivered please let us know at [email protected] as will need to re-bill you.

 

Please note that since we are handling a very large number of refunds, it may take us longer than expected to respond to your emails.

 

We are sorry for any inconvenience,

 

The AllCharge team,

 

http://www.allcharge.com

 

 

 

 

How long did they take to reply...I followed your response and I'm waiting for a response from AllCharge:(

Follow these instructions - and you will get your money back !!!! :)

 

If you bought your coldplay tickets from any of the above sites - you need to contact ALL CHARGE. They were the merchant that processed the transaction from these dodgy companies.

 

You will not recieve your tickets. If you have already contacted your bank, they will tell you that you need to wait until the gig is over, before claiming a charge back.

 

Just contact these guys here :

 

Give them all your details and explain that you have not recieved your tickets.

 

I did this, thinking that I would probably be igored again, but recieved an email stating that they would refund immediately. They also stated that if the tickets did arrive, then please would I let them know so that they could re-bill me.

 

I have now changed my banking details (security number) etc so the can not do this.

 

You can find them here : ALL CHARGE :

 

http://www.newgenpay.com/contact-us.asp?sender=menu_include

 

As you can see - it seems that papertickets.com has already gone down the swannie !

 

Below is the email that I sent to them : You can copy and send yours - obviously (not my card details / ID transaction )

 

 

******************************** as follows *************

 

PLEASE REFUND MY £216.00 IMMEDIATEY thefootballticketshop.com is the same as http://www.papertickets.co.uk Owned by the same people : http://www.paperticket.co.uk/ Ian / Gemma HaslopAnthony Kovklullis Daniel Dobson (see report) - http://blogs.mirror.co.uk/investigations/2008/10/plug-pulled-on-paperticketcouk.html (SEE BELOW ) Please Refund Me This week !!!!!!!! my details are below - I would like to see this oney refunded to me as soon as possible. The police are alread looking into this matter.

 

**************

 

Hello I bought Coldplay Tickets from coldplayworldtour.com / thefootballticketshop.com (see details below). I have recieved an email from you at ALL Charge to state that you were the merchant that took this money on their behalf. Please could you let me know if coldplayworldtour.com / thefootballticketshop.com actually still exist. I have been wiating for my tickets (concert next week) for over 5 months now. I will be seeking further legal advice on this matter and feel that your company have been supporting a fraudster. I hope that you can clarify this matter some more before I take this any further. Here are my details :* Charge info: *

JUL/16/2008 *216 ( GBP )* ID: 4*****7

Card Number: ****************

 

Coldplay - UK - Manchester MEN Arena

December 12th 2008

Category 1 Seating (Floor Seating) Block B

2 x @ �105.00 = �210.00

Goods Total: £210.00

Shipping: £6.00

Shipping Option: Royal Mail - UK only

I would like a response immediately as this is £216.00 that has been stolen.

 

THE REPLY THAT I RECIEVED **************

 

Refund - thefootballticketshop.comTuesday, December 2, 2008 11:16 AM

From: "tickets" <[email protected]>Add sender to Contacts To:

 

 

We hereby confirm that we have refunded your payment of 216 ( GBP ) to http://www.thefootballticketshop.com

 

You should be able to see this refund on your credit or debit card statement over the next few days.

 

If your tickets have already been delivered please let us know at [email protected] as will need to re-bill you.

 

Please note that since we are handling a very large number of refunds, it may take us longer than expected to respond to your emails.

 

We are sorry for any inconvenience,

 

The AllCharge team,

 

http://www.allcharge.com

 

 

 

 

How long did they take to reply...I followed your advise and I'm waiting for a response from AllCharge:(

is that definately genuine? the "allcharge" I'm not caught up in all the ticket troubles....Just think people should triple check and that...make sure they've not e-mailed their details to random people/companies or whatever..

is that definately genuine? the "allcharge" I'm not caught up in all the ticket troubles....Just think people should triple check and that...make sure they've not e-mailed their details to random people/companies or whatever..

 

 

 

 

 

 

I didn't email my bank details just in case, just emailed the ID number but haven't had a reply yet

Well i think that's a great way to go about it!...when did you send the e-mail?

I also haven't received my tickets I ordered from coldplayworldtour.com!!!!

I've started the process in contacting ALL CHARGE but to date have heard nothing from them.... I guess I will have to wait until after the gig date and start hasseling the credit card company for a refund.

 

If anyone else gets a refund from ALL CHARGE will you please let me know how how you did it???!!!

They replied within 24 hours - it has been 4 business banking days - and alsthough they have promised to refund - the money is still not showing up in my account - perhaps they are going to wait until the actual gig day is over (this Friday) will keep you all posted as to if/when the money has actually gone in my bank account .

Ok guys, I've done a little research on this company...

 

The WhoIS domain search on this site comes back to GoDaddy.com where the site was registered which is the same site that ColdplayWorldTour.com and their apparant partner site are also registered (http://www.thefootballticketshop.com).

 

TheFootballTicketShop.com are actually run by a now defunct company called "Hertsboxoffice". Search Hertsboxoffice in google and read their not-so glittering reviews. :(

 

http://www.tickettout.org/voting-comments.aspx?cid=5&cn=HertsBoxOffice

 

My bet is that they were ordered to close down before and have simply restarted their company back up under a new name. These ticket agencies do it all the time.

 

Sorry to say it dude but I wouldn't be too hopeful :( Hope you didn't spend too much!

 

I got scammed by Tickettout.com in 2006. I will now NEVER buy tickets from anyone but Ticketmaster or Seetickets, not even Ebay, as I got scammed on there too! There are almost ALWAYS late tickets available if you wait long enough and keep trying. I only got my Liverpool tickets at the end of October. You just have to keep your nerve! Really sorry for your predicament, but I think you can kiss your money goodbye. :cry:

this site IS a scam, as i unwillingly found out.

I booked my tickets for the sunday show in the o2 arena. they didnt arrive for months, so i emailed, and got one back telling my they are dispatched a week before the show. this is not true. and the website is a scam. I got in contact with my bank, and they are sorting the money out.

sorry to hear about your predicament, but welcome to coldplaying :)

I also haven't received my tickets I ordered from coldplayworldtour.com!!!!

I've started the process in contacting ALL CHARGE but to date have heard nothing from them.... I guess I will have to wait until after the gig date and start hasseling the credit card company for a refund.

 

If anyone else gets a refund from ALL CHARGE will you please let me know how how you did it???!!!

 

Hey did anyone get anything back from Allcharge yet ??? they are still ignoring me !! can't believe I lost £196.00 sooooo angry still

I just bought 2 coldplay (10 mins ago) tickets from GIGSANDTOURS.COM are they legit ?

yes they're fine, I've used them before :)

A one-way ticket to the blues

 

Source: Guardian Unlimited

 

Music fans were this week warned of an explosion in the number of fraudulent gig ticket websites, with fears growing that the number of people likely to be ripped off this year may well exceed the estimated 30,000 people fleeced in 2008.

 

Guardian Money can reveal that some of the sites offering tickets to events such as this year's Reading, Leeds and V Festivals are identical to scam websites that left many people out of pocket last year - yet the UK authorities seem powerless to act.

 

The problem is these sites tend to be hosted outside the UK - with Hungary a favourite safe haven. In many cases the Metropolitan Police has written to the web-hosting companies and domain registrars to ask them to pull the plug, but these requests are often refused. And even when the authorities succeed in getting sites shut down, the fraudsters behind them often simply move elsewhere and relaunch with slightly different names.

 

These are not amateur-looking websites; they often carry all the official branding (stolen from legitimate sites, of course) and have plausible web addresses, which is often enough to fool people into thinking they are real.

 

Last year, thousands of people were left high and dry by a number of dodgy firms, including SOS Master Tickets, whose website was taken down after it took money for 2008 V Festival tickets that never arrived.

 

At the time, Guardian Money told how Melvin Benn, director of the Reading and Leeds festivals, said he was sure that the notorious ticket tout Michael Rangos was behind the website readingfestivaltickets.co.uk which left an unknown number of punters out of pocket.

 

Experts in this type of fraud are already bracing themselves for a bad year. Reg Walker, who is responsible for anti-counterfeiting operations at Reading and other major events, warns: "There has been a 10-fold increase in the number of scam websites. I think it will actually be worse [than last year]. These sites have been up for a lot longer this time around." He and others are currently monitoring close to 40 sites that "cannot possibly provide the tickets they are advertising".

 

Three to steer clear of are readingfestival2009.com, leedsfestival2009.com and vfestival2009.net. They are very slick and bear a striking similarity to readingfestivaltickets.co.uk, leedsfestival.net and vfestival.net respectively, which were up and running last year. The three new sites give no names, addresses or telephone numbers - you have to email them.

 

However, Guardian Money has established that readingfestival2009.com and leedsfestival2009.com have links to the same post office box number in the US city of Vancouver, while vfestival2009.net (like its predecessor, vfestival.net) has connections to the address "PO Box 99800" in the small Californian city of Emeryville.

 

Another dodgy company, bookmetickets.com, allegedly operates from the same Emeryville PO box number. It offers tickets to UK gigs by acts such as Coldplay, Take That and the Killers, claims on its website to be based in New York, and takes payments in sterling and Hungarian forints.

 

Yet another, Londonticketsexpress.com, also has links to that Emeryville PO box number, and to an address in Cyprus - but claims to be based in Hungary. It is a copy of London Ticket Shop, a Rangos website shut down by the UK government.

 

All too often, Hungary and scam websites go hand-in-hand. Walker, who is also head of the commercial protection unit at London's 02 Arena, says the country seems to have become a "safe haven" because some of its web-hosting companies and internet service providers simply will not pull the plug on rip-off sites. He appealed to the Hungarian authorities "to clamp down on fraudulent websites being hosted in Hungary ... set up specifically to defraud the public in the UK".

 

Rangos has, in the past, operated companies based in both Hungary and Cyprus. He told us: "I categorically deny that I have any connection with any of those websites you mention ... I also challenge what you say Melvin Benn has been quoted as saying, an issue which I have raised directly with him and have had no confirmation that he has said any such thing."

 

Other sites to avoid include:

 

Takethattour.net Offering tickets to Take That's summer stadium shows, which has links to that post office box number in Vancouver.

 

Tinthepark2009.net Flogging tickets to the T in the Park festival in Balado, Kinross-shire, in July. Intriguingly, this website gives a registered address in the Scottish town of East Kilbride and a local landline number (there was no one available to take our call when we rang). This address is a business centre. A search of the web indicates the site is connected to a chap called Alberto Perez in Panama.

 

Tinaturnertickets.net, Eddieizzardlive.com and Cliffrichardtour.com As the names suggest, these offer tickets to Tina Turner, Eddie Izzard and Cliff Richard's forthcoming shows. All have links to that well-used post office box number in Vancouver. The Cliff Richard site gives its address as St Dunstans Hill, Sutton, Surrey.

 

Coldplaylivetickets.net Apparently also part of Mr Perez's Panamanian empire. Previously traded as Coldplaylivetickets.com.

 

Downloadfestival2009.com A slick-looking site offering tickets to the Download Festival taking place at Castle Donington in June. It supposedly operates out of a village in Holland.

 

Ticketingdirect.net and 123tickets.net Identical sites claiming to operate from an address in Vancouver (the Canadian one this time), though, in reality, the latter seems to be based in Edinburgh.

 

If you do get ripped off but have paid by credit card, under section 75 of the Consumer Credit Act the card issuer is jointly liable for the failure to provide goods or services. If you paid by debit card, contact your bank as soon as possible and they may refund your money.

 

Enforce photo ID to squeeze out touts, government tells promoters

 

Music and sporting event promoters are being encouraged to bring in tough measures to combat touts, such as printing the buyer's name on tickets and requiring them to show photo ID to get into the venue.

 

On Thursday, the government said it wanted to see "much more use" of innovative measures that have successfully prevented touts from buying up tickets for some high-profile events, including Tom Waits's concerts in Edinburgh last summer. Waits fans were only allowed to buy two tickets each, with the buyer's name and that of their guest printed on each one. Ticket-holders needed to show photo ID corresponding to the names on the tickets to get in.

 

Launching a consultation on the ticket market, the Department for Culture, Media and Sport suggested that the UK trade body, the Society of Ticket Agents and Retailers (Star) could oversee a voluntary "code of principles" which its members would have to follow. Customers buying tickets from firms displaying the Star logo would then know they were dealing with reputable sellers.

 

In recent years, obtaining tickets for in-demand events has become an increasingly stressful and expensive business. However, some artists have come up with their own solution to the problem of profiteering touts - they seem to be attempting to price them out of business. Top-price tickets for Van Morrison's London shows in April, which went on sale yesterday, are priced at a cool £200 - plus booking fee, of course.

 

You’ve read it. Now review it.

 

Source: Guardian Unlimited

Date Published: February 21, 2009

 

http://www.scenta.co.uk/music/news/cit/1743883/a-oneway-ticket-to-the-blues.htm

Coldplaylivetickets.net and Tinthepark2009.net were removed from the internet today at the request of the Metropolitan Police

Both sites were removed on suspicion of fraud, amongst other offences

Further internet scam sites are expected to be removed from the internet later this week

thanks for the update! :)

My pleasure

I've been working on shutting scam sites down with others for the last couple of years so any information that your members may have would be greatly appreciated

In particular any new ticket websites that set up we need to know about as soon as possible

I cannot email people back but can assure you any information will go to the right people for action

watch what you think you paid for

 

I wanted to express my anger with ticketsnow.com and also with Nissan Pavillion.I bought tckets back in the beginning of April from ticketsnow for my two boys to see Coldplay at Nissan for the May 21st, Show.I did recieve the tickets,(I thought). My boys drove three hours to see Coldplay .When they arrived at Nissan Pavillion.The ticket agent told them that I had been scammed. That someone already came in for the same seats.So now what?They are three hours from home.They called me,I immediatley got on the phone with tickets now.They told me that they gave me the wrong tickets????? Ok, so in my mind you need to fix the problem NOW! Ticketsnow called Nissan agent, who told us that they could not go to see if our seats were taken? What is that?So anyways my boys were not allowed into this concert that I paid $365.95 for. They were so broken hearted.:cry:

^ That sounds awful :(

I wanted to express my anger with ticketsnow.com and also with Nissan Pavillion.I bought tckets back in the beginning of April from ticketsnow for my two boys to see Coldplay at Nissan for the May 21st, Show.I did recieve the tickets,(I thought). My boys drove three hours to see Coldplay .When they arrived at Nissan Pavillion.The ticket agent told them that I had been scammed. That someone already came in for the same seats.So now what?They are three hours from home.They called me,I immediatley got on the phone with tickets now.They told me that they gave me the wrong tickets????? Ok, so in my mind you need to fix the problem NOW! Ticketsnow called Nissan agent, who told us that they could not go to see if our seats were taken? What is that?So anyways my boys were not allowed into this concert that I paid $365.95 for. They were so broken hearted.:cry:

 

I am sorry to hear that! :(

 

Don't ever buy more tickets from Ticketsnow.com, buy them from honest and trustworthy resellers or don't even go to the secondary market. Bad people in there ;)