MancakesTheBand Posted October 12, 2011 Share Posted October 12, 2011 should I expect the delivery of MX to happen if I pre-ordered it from Coldplay.com? Will they ship it on the 24th? Or will they ship it so it arrives on the 24th? If anyone has any valuable insight (like if you've pre-ordered from the band's site before), it would be greatly appreciated. Thanks Link to comment Share on other sites More sharing options...
Brent Posted October 12, 2011 Share Posted October 12, 2011 should I expect the delivery of MX to happen if I pre-ordered it from Coldplay.com? Will they ship it on the 24th? Or will they ship it so it arrives on the 24th? If anyone has any valuable insight (like if you've pre-ordered from the band's site before), it would be greatly appreciated. Thanks I doubt it. Coldplay.com is quite unreliable with timely shipments. I'd cancel and order through Amazon instead (though with Amazon you don't get a free download). But you'd get your physical copy on release day. Pick your poison. Link to comment Share on other sites More sharing options...
prjio307 Posted October 12, 2011 Share Posted October 12, 2011 Or you could just run out to wal mart or your local equivalent and pick it up on release day. Let's be honest with ourselves, it's not going to sell out in stores. Link to comment Share on other sites More sharing options...
trinest Posted October 12, 2011 Share Posted October 12, 2011 Yeah I think the only real reason you would order from coldplay themselves is if you wanted the Special Edition. Link to comment Share on other sites More sharing options...
Brent Posted October 12, 2011 Share Posted October 12, 2011 Or you could just run out to wal mart or your local equivalent and pick it up on release day. Let's be honest with ourselves, it's not going to sell out in stores. I ordered one from Amazon and going to Best Buy in the morning to pick one up. I need one for personal use and one for my collection :P Plus the pop up God I'm a schmuck :uhoh: Link to comment Share on other sites More sharing options...
Nagromathon Posted October 12, 2011 Share Posted October 12, 2011 God I'm a schmuck :uhoh: Don't feel bad, we all do crazy things for Coldplay. But seriously that's a lot of money 0_0 Link to comment Share on other sites More sharing options...
randomnames Posted October 12, 2011 Share Posted October 12, 2011 I ordered one from Amazon and going to Best Buy in the morning to pick one up. I need one for personal use and one for my collection :P Plus the pop up God I'm a schmuck :uhoh: Wow, you're dedicated! I'm way too cheap to buy a separate one for collecting. And darn, wish the 24th was Thanksgiving, and they still did shipments, so I would be at home to get it on the day of! Don't know if I can hold off for an additional week just to get my hands on the physical copy to have a listen.. Link to comment Share on other sites More sharing options...
MancakesTheBand Posted October 12, 2011 Author Share Posted October 12, 2011 How do I cancel my Coldplay.com preorder? There is no option to cancel when I get to the page. It says "Charged Preorder" under Order Status Link to comment Share on other sites More sharing options...
Caroline Posted October 12, 2011 Share Posted October 12, 2011 How do I cancel my Coldplay.com preorder? There is no option to cancel when I get to the page. It says "Charged Preorder" under Order Status I ordered the pop up edition and on the day of release, I believe they send you a code or link to get the mp3 version that day. Then 12/12 is when you'll get the physical album. Link to comment Share on other sites More sharing options...
MancakesTheBand Posted October 12, 2011 Author Share Posted October 12, 2011 I ordered the pop up edition and on the day of release, I believe they send you a code or link to get the mp3 version that day. Then 12/12 is when you'll get the physical album. That makes sense, however I ordered the normal version, and I'm trying to cancel my order to order it on Amazon. I emailed their support team, so hopefully I can hear back soon. Link to comment Share on other sites More sharing options...
Brent Posted October 12, 2011 Share Posted October 12, 2011 That makes sense, however I ordered the normal version, and I'm trying to cancel my order to order it on Amazon. I emailed their support team, so hopefully I can hear back soon. Go here: http://www.merchdirect.com/coldplay Hit my account on the right. Log in. Order Status. "Details" on the respective order Then cancel. :) Link to comment Share on other sites More sharing options...
Samuel_94 Posted October 12, 2011 Share Posted October 12, 2011 I ordered one from Amazon and going to Best Buy in the morning to pick one up. I need one for personal use and one for my collection :P Plus the pop up God I'm a schmuck :uhoh: This is a bit like me. (not the 'schmuck' bit, the collection part) ;):) Link to comment Share on other sites More sharing options...
MancakesTheBand Posted October 12, 2011 Author Share Posted October 12, 2011 Go here: http://www.merchdirect.com/coldplay Hit my account on the right. Log in. Order Status. "Details" on the respective order Then cancel. :) That's the thing , I don't see the word 'cancel' anywhere. I feel like such an idiot haha Link to comment Share on other sites More sharing options...
Brent Posted October 12, 2011 Share Posted October 12, 2011 That's the thing , I don't see the word 'cancel' anywhere. I feel like such an idiot haha Well then your page is defective :P Link to comment Share on other sites More sharing options...
MancakesTheBand Posted October 12, 2011 Author Share Posted October 12, 2011 Well then your page is defective :P When I click on Order Status, it says, Order Number : ###### and Order Status: Charged Preorder. Do you think that has something to do with it? Also where on the page (next to what words) would the cancel link be? Link to comment Share on other sites More sharing options...
PianoRocker Posted October 12, 2011 Share Posted October 12, 2011 I got my Viva la Vida CD, pre-ordered, even before it's release. Link to comment Share on other sites More sharing options...
MancakesTheBand Posted October 12, 2011 Author Share Posted October 12, 2011 I got my Viva la Vida CD, pre-ordered, even before it's release. from coldplay.com? or somewhere else? Keep in mind when I asked about the website being slow on shipping things, I wasn't talking about other merchandise like clothing and such. My past experiences with ordering cd's from bands' websites is that they come a day or two early (or a week early in one case). Link to comment Share on other sites More sharing options...
The Philosopher Posted October 12, 2011 Share Posted October 12, 2011 I don't know, but maybe you have missed this: 3.4 How do I cancel my order? The only way to cancel an order is to contact us. Please email us at [email protected]. Quote your order number and “Please cancel” in the subject line of the email and we'll take care of it. You can also telephone us on: +44(0)844 499 3456. Please have your order number ready. Once your order has been cancelled, you will receive a cancellation email. Please note that we will not be able to cancel your order if the status is showing as “Processed”. In this case, once you receive your order, you will be required to return this to the address on the bottom of the advice note. Please see our refunds policy for more information. All ticket orders are final and non refundable. Link to comment Share on other sites More sharing options...
MancakesTheBand Posted October 12, 2011 Author Share Posted October 12, 2011 I don't know, but maybe you have missed this: 3.4 How do I cancel my order? The only way to cancel an order is to contact us. Please email us at [email protected]. Quote your order number and “Please cancel” in the subject line of the email and we'll take care of it. You can also telephone us on: +44(0)844 499 3456. Please have your order number ready. Once your order has been cancelled, you will receive a cancellation email. Please note that we will not be able to cancel your order if the status is showing as “Processed”. In this case, once you receive your order, you will be required to return this to the address on the bottom of the advice note. Please see our refunds policy for more information. All ticket orders are final and non refundable. Thank you so much. i had been trying the MerchDirect website to no avail. But are Merch Direct and digitalstores.co.uk the same thing. I guess I should have mentioned that I'm in America. Link to comment Share on other sites More sharing options...
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