youknowiloveyouso Posted December 28, 2010 Share Posted December 28, 2010 My bladdy laptop has broke for the fourth time now! I've only had it just over a year and now the warranty has ran out I haven't a clue what to do. I wrote a letter to the big wig of customer service stating how unacceptable it is for something that you pay so much for and expect quality, should break 4 times. NO REPLY. I will be getting down to some serious angry phone calls in the new year. I am a IT and Multimedia student, thus feeling lost without my best friend and obviously need it for coursework :\ Link to comment Share on other sites More sharing options...
The Final Track Posted December 28, 2010 Share Posted December 28, 2010 What kind of computer is it and how is it failing? Link to comment Share on other sites More sharing options...
youknowiloveyouso Posted December 28, 2010 Author Share Posted December 28, 2010 I can't remember the details of it, I have them written down somewhere, the make is Packard Bell, thats all I know off the top of my head. It just isn't coming on, its been the same problem the past 3 times and they have just replaced the motherboard, but it is clearly not working! Link to comment Share on other sites More sharing options...
mc_squared Posted December 28, 2010 Share Posted December 28, 2010 the make is Packard Bell More like Pack up Bell by the sound of things........................:dozey: Link to comment Share on other sites More sharing options...
youknowiloveyouso Posted December 28, 2010 Author Share Posted December 28, 2010 More like Pack up Bell by the sound of things........................:dozey: Ahh the resident comedian ;) Link to comment Share on other sites More sharing options...
mc_squared Posted December 28, 2010 Share Posted December 28, 2010 Ahh the resident comedian ;) I'm here all Christmas............................. :rolleyes: Link to comment Share on other sites More sharing options...
youknowiloveyouso Posted December 28, 2010 Author Share Posted December 28, 2010 I'm here all Christmas............................. :rolleyes: Then roll on New Year, I say! :laugh3: Link to comment Share on other sites More sharing options...
mc_squared Posted December 28, 2010 Share Posted December 28, 2010 Then roll on New Year, I say! :laugh3: I'm here then, as well.:P Link to comment Share on other sites More sharing options...
youknowiloveyouso Posted December 28, 2010 Author Share Posted December 28, 2010 Dag nammit, suppose I will have to get working on my puns then. Better write this shiz down. Link to comment Share on other sites More sharing options...
Black Rose Posted December 28, 2010 Share Posted December 28, 2010 Sales of Goods Act, if it's broken for the 4th time sounds like the product had the faulty in it when it was made. And don't send a email to customer services, send either a letter or email to the CEO ;) Link to comment Share on other sites More sharing options...
youknowiloveyouso Posted December 29, 2010 Author Share Posted December 29, 2010 Sales of Goods Act, if it's broken for the 4th time sounds like the product had the faulty in it when it was made. And don't send a email to customer services, send either a letter or email to the CEO ;) Did I say email? I meant to say letter, and I researched it and found some chap called John Naylor. Link to comment Share on other sites More sharing options...
Black Rose Posted December 29, 2010 Share Posted December 29, 2010 Research your model number to see if it's a problem with the laptop in general. What part keeps breaking anyway? Link to comment Share on other sites More sharing options...
youknowiloveyouso Posted December 30, 2010 Author Share Posted December 30, 2010 They keep fixing the motherboard, but I am not entirely sure that is the whole problem. I have my suspicions that they were just fixing the basics until the warranty runs out so that I then have to pay, meanies. Link to comment Share on other sites More sharing options...
Black Rose Posted December 30, 2010 Share Posted December 30, 2010 If you know a independent computer expert, take it to them and ask for an independent report onto the laptop. If it's the motherboard, that's something you wouldn't expect to break during reasonable use. Link to comment Share on other sites More sharing options...
fifi Posted January 9, 2011 Share Posted January 9, 2011 Currys are an absolute joke anyway!! I brought a camera up to them that was still under warranty about 2 months ago...now the warranty is up but I still haven't heard anything from them and I went up to my local store and they said it was still being assessed! STUPID CURRYS! I think you should listen to David on this one though and get it independently evaluated because it could be just an issue with your kernel or it could be hardware issues Are you getting anything when you turn it on or it just doesn't turn on at all? Link to comment Share on other sites More sharing options...
Black Rose Posted January 10, 2011 Share Posted January 10, 2011 Visit a computer related forum for more help, computeractive is a good one Link to comment Share on other sites More sharing options...
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