My bladdy laptop has broke for the fourth time now! I've only had it just over a year and now the warranty has ran out I haven't a clue what to do. I wrote a letter to the big wig of customer service stating how unacceptable it is for something that you pay so much for and expect quality, should break 4 times. NO REPLY. I will be getting down to some serious angry phone calls in the new year. I am a IT and Multimedia student, thus feeling lost without my best friend and obviously need it for coursework :\

What kind of computer is it and how is it failing?

I can't remember the details of it, I have them written down somewhere, the make is Packard Bell, thats all I know off the top of my head. It just isn't coming on, its been the same problem the past 3 times and they have just replaced the motherboard, but it is clearly not working!

the make is Packard Bell

 

More like Pack up Bell by the sound of things........................:dozey:

More like Pack up Bell by the sound of things........................:dozey:

 

Ahh the resident comedian ;)

Ahh the resident comedian ;)

 

I'm here all Christmas............................. :rolleyes:

I'm here all Christmas............................. :rolleyes:

 

Then roll on New Year, I say! :laugh3:

Then roll on New Year, I say! :laugh3:

 

I'm here then, as well.:P

Dag nammit, suppose I will have to get working on my puns then. Better write this shiz down.

Sales of Goods Act, if it's broken for the 4th time sounds like the product had the faulty in it when it was made.

 

And don't send a email to customer services, send either a letter or email to the CEO ;)

Sales of Goods Act, if it's broken for the 4th time sounds like the product had the faulty in it when it was made.

 

And don't send a email to customer services, send either a letter or email to the CEO ;)

 

Did I say email? I meant to say letter, and I researched it and found some chap called John Naylor.

Research your model number to see if it's a problem with the laptop in general.

 

What part keeps breaking anyway?

They keep fixing the motherboard, but I am not entirely sure that is the whole problem. I have my suspicions that they were just fixing the basics until the warranty runs out so that I then have to pay, meanies.

If you know a independent computer expert, take it to them and ask for an independent report onto the laptop. If it's the motherboard, that's something you wouldn't expect to break during reasonable use.

Currys are an absolute joke anyway!! I brought a camera up to them that was still under warranty about 2 months ago...now the warranty is up but I still haven't heard anything from them and I went up to my local store and they said it was still being assessed! STUPID CURRYS!

 

I think you should listen to David on this one though and get it independently evaluated because it could be just an issue with your kernel or it could be hardware issues

 

 

Are you getting anything when you turn it on or it just doesn't turn on at all?

Visit a computer related forum for more help, computeractive is a good one