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Report Coldplaying.com Bugs


Sparky

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Please post any glitches/bugs you find when using the new Coldplaying app here. It's important to let us know so it can be looked at and the app can be improved.

 

The framework is based upon Tapatalk so anything feature wise, I can only suggest to their engineers and bear in mind, that it's a simple and easy to use alternative. The full experience is on the desktop version :)

 

If you do find a bug, please give details about what phone you are using and how it can be re-created if possible, thanks.

 

 

Known issues

- [FIXED] Bug affecting Android app. 'Articles' and other options not appearing on the menu bar. Temporary workaround for articles is to visit coldplaying.com on your web browser, while other features are all accessible via 'browse'. (4th May)

 

- iPad bug on articles section - ' mark on links appears as random digits. (3rd May)

 

 

Notifications

 

- The ability to add extra details such as personal bio, location etc.. is only available through the full desktop version. The details within the app are read only. See the quote below:

 

The feature to edit those details is not currently built into the app and it will only display what you've added to your Coldplaying profile on the desktop version.

 

To add those details, you will need to login to the full site on: www.coldplaying.com/forum via a PC or a laptop, then go to 'settings' at the top of the screen. You will then have lots of options to customize your profile.

 

If you can't get onto a PC, use the browser on your phone to access the link above. It's a little bit fiddly as you have to zoom in but it should still be responsive smiley2.gif

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Posted Images

Youtube link, posting images :P

 

The ability to directly upload images via the app will be available soon / on the next update. For Youtube videos, the preview won't show but it should just be in link format.

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Hi sparky! Crazy COLDPLAYER of 17 years here, so glad to finally have this app back. Just a few glitches I wanted to update on. I can't put any info regarding bio, country etc. none of the info below my profile picture is letting me add any info. I understand you will be inundated with new coldplayers and just thought I should let you know this [emoji6] great work on the app though. I'll be addicted for sure! I'm using this on iOS so hope I can access my full profile soon. Thank you x

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Hi! I started using the app since it was available for android and I think it's amazing. But recently I noticed that I'm not able to access the article section. It seems it 'disappeared' from the app. I've uninstalled it and reinstalled it twice and it seemed it worked but the same problem occured again. I'm using a Sony Xperia Z1 compact phone, hope it helps to explain what is the problem.

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Hi sparky! Crazy COLDPLAYER of 17 years here, so glad to finally have this app back. Just a few glitches I wanted to update on. I can't put any info regarding bio, country etc. none of the info below my profile picture is letting me add any info. I understand you will be inundated with new coldplayers and just thought I should let you know this [emoji6] great work on the app though. I'll be addicted for sure! I'm using this on iOS so hope I can access my full profile soon. Thank you x

 

Thanks for the feedback :) The feature to edit those details is not currently built into the app and it will only display what you've added to your Coldplaying profile on the desktop version.

 

To add those details, you will need to login to the full site on: www.coldplaying.com/forum via a PC or a laptop, then go to 'settings' at the top of the screen. You will then have lots of options to customize your profile.

 

If you can't get onto a PC, use the browser on your phone to access the link above. It's a little bit fiddly as you have to zoom in but it should still be responsive :)

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Hi! I started using the app since it was available for android and I think it's amazing. But recently I noticed that I'm not able to access the article section. It seems it 'disappeared' from the app. I've uninstalled it and reinstalled it twice and it seemed it worked but the same problem occured again. I'm using a Sony Xperia Z1 compact phone, hope it helps to explain what is the problem.

 

I've spotted that too. It also logs me out sometimes. Appears to be a problem with Android only. I'll add that to the list and it will be top priority. Hope to get it fixed this week :) For articles, the temporary workaround is using Coldplaying.com on your web browser, while everything else that should be there, like 'multimedia' and 'games' is also accessible through 'browse'.

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Do you have an APK file for the Android app?

 

Yeah. Won't be any good to fix bugs though since its more of an API problem with Tapatalk's service but if you wanna experiment with it, let me know

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  • 5 months later...

So, I have the android version = 3.13.8.

 

I don't see a newer version in the Google app store, so I presume that it's the latest version?

 

This are the screens I get:

 

b97kf5.jpg

 

9r2dmc.jpg

 

kwy8o.jpg

 

vdo47l.jpg

 

So when you're saying to pick 'attachtment', I think that's the option I'm selecting. Attachment = BIJLAGE in Dutch :) (screen #3).

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Ok, I've tested it with another account with the same permissions as you but everything appears be fine on my end. I've uploaded a screenshot of the two options you should be getting. So that's attach picture then attachment. Try changing the language to English and testing. Could be a bug in the Dutch version

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I tried to find and option to select the language but it seems there isn't one?

 

I've also clicked on some symbol to clear the cache (next to the options symbol) and that's gone now and also is all the history of posts that I had read. :D

 

And I'm even in bigger trouble now because I can't reply in any thread anymore.

The plus sign is gone (although the option is still active) and there no other way to reply.

 

Bummer! :D

 

I think I'm going to have to uninstall the app and reinstall it again from the Google Play Store.

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I tried to find and option to select the language but it seems there isn't one?

 

I've also clicked on some symbol to clear the cache (next to the options symbol) and that's gone now and also is all the history of posts that I had read. :D

 

And I'm even in bigger trouble now because I can't reply in any thread anymore.

The plus sign is gone (although the option is still active) and there no other way to reply.

 

Bummer! :D

 

I think I'm going to have to uninstall the app and reinstall it again from the Google Play Store.

 

Ah :P I think it's logged you out (even though you may appear signed in) so try re-logging in. I believe the language is linked to your device settings so might need to temporarily change that.

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Yeah!!

 

It works.

 

Well, I have uninstalled the app and did a reinstall from the Google App Store.

Then I logged in again (and fortunately all my settings were still in my download map). :)

 

I still only see the attachment option to upload pictures, 'DIRECT IMAGE' is not on my phone.

But at least it is working now.

 

It is the same version as before though (V3.13.8) so I don't now why it didn't work before.

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