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Report Coldplaying.com Bugs

Discussion in 'Coldplaying.com' started by Sparky, May 3, 2015.

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  1. Sparky

    By:SparkyMay 3, 2015
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    Honorary Coldplayer Coldplayer

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    Please post any glitches/bugs you find when using the new Coldplaying app here. It's important to let us know so it can be looked at and the app can be improved.

    The framework is based upon Tapatalk so anything feature wise, I can only suggest to their engineers and bear in mind, that it's a simple and easy to use alternative. The full experience is on the desktop version :)

    If you do find a bug, please give details about what phone you are using and how it can be re-created if possible, thanks.


    Known issues

    - [FIXED] Bug affecting Android app. 'Articles' and other options not appearing on the menu bar. Temporary workaround for articles is to visit coldplaying.com on your web browser, while other features are all accessible via 'browse'. (4th May)

    - iPad bug on articles section - ' mark on links appears as random digits. (3rd May)


    Notifications

    -
    The ability to add extra details such as personal bio, location etc.. is only available through the full desktop version. The details within the app are read only. See the quote below:

     
  2. grids

    By:gridsMay 3, 2015
    I'm not that great
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    Youtube link, posting images :p
     
  3. Sparky

    By:SparkyMay 3, 2015
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    The ability to directly upload images via the app will be available soon / on the next update. For Youtube videos, the preview won't show but it should just be in link format.
     
  4. grids

    By:gridsMay 3, 2015
    I'm not that great
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    Okai
     
  5. jadey17

    By:jadey17May 3, 2015
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    Hi sparky! Crazy COLDPLAYER of 17 years here, so glad to finally have this app back. Just a few glitches I wanted to update on. I can't put any info regarding bio, country etc. none of the info below my profile picture is letting me add any info. I understand you will be inundated with new coldplayers and just thought I should let you know this great work on the app though. I'll be addicted for sure! I'm using this on iOS so hope I can access my full profile soon. Thank you x
     
    coldplay_lover4 likes this.
  6. kirstene

    By:kirsteneMay 3, 2015
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    I have the same problem! ^
     
  7. jadey17

    By:jadey17May 3, 2015
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    Think it may be the amount of coldplayers joining kirstene
     
  8. alisbe

    By:alisbeMay 4, 2015
    We're diamonds taking shape
    Charity Donator Coldplayer

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    Hi! I started using the app since it was available for android and I think it's amazing. But recently I noticed that I'm not able to access the article section. It seems it 'disappeared' from the app. I've uninstalled it and reinstalled it twice and it seemed it worked but the same problem occured again. I'm using a Sony Xperia Z1 compact phone, hope it helps to explain what is the problem.
     
  9. Sparky

    By:SparkyMay 4, 2015
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    Thanks for the feedback :) The feature to edit those details is not currently built into the app and it will only display what you've added to your Coldplaying profile on the desktop version.

    To add those details, you will need to login to the full site on: www.coldplaying.com/forum via a PC or a laptop, then go to 'settings' at the top of the screen. You will then have lots of options to customize your profile.

    If you can't get onto a PC, use the browser on your phone to access the link above. It's a little bit fiddly as you have to zoom in but it should still be responsive :)
     
  10. Sparky

    By:SparkyMay 4, 2015
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    I've spotted that too. It also logs me out sometimes. Appears to be a problem with Android only. I'll add that to the list and it will be top priority. Hope to get it fixed this week :) For articles, the temporary workaround is using Coldplaying.com on your web browser, while everything else that should be there, like 'multimedia' and 'games' is also accessible through 'browse'.
     
  11. alisbe

    By:alisbeMay 4, 2015
    We're diamonds taking shape
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    Thanks, and great job!
     
  12. jadey17

    By:jadey17May 4, 2015
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    Thank you for your response sparky, I appreciate you taking the time out to get back with some information
     
  13. myl_oxyl_oto

    By:myl_oxyl_otoMay 5, 2015
    Livin' life in Technicolor
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    Do you have an APK file for the Android app?
     
  14. Sparky

    By:SparkyMay 5, 2015
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    Yeah. Won't be any good to fix bugs though since its more of an API problem with Tapatalk's service but if you wanna experiment with it, let me know
     
  15. Sparky

    By:SparkyMay 8, 2015
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    The menu bug on Android has been fixed. The correct menu options should now show :) There's no need to update the app too, should automatically work
     
  16. LiquidSky

    By:LiquidSkyMay 9, 2015
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    There isn't a thumbs up option in the app?? I can't find it :p
     
  17. Sparky

    By:SparkyMay 10, 2015
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    Only for the desktop version :)
     
  18. atlas2000

    By:atlas2000May 17, 2015
    Along for the ride
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    I can't send photos in a PM on the app, I had to use tapatalk
     
  19. Sparky

    By:SparkyMay 17, 2015
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    I'm trying to sort out direct uploading on the app so hopefully, that will be on the way
     
  20. Nie

    By:NieOct 28, 2015
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    So, I have the android version = 3.13.8.

    I don't see a newer version in the Google app store, so I presume that it's the latest version?

    This are the screens I get:

    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]

    So when you're saying to pick 'attachtment', I think that's the option I'm selecting. Attachment = BIJLAGE in Dutch :) (screen #3).
     
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